Corrections & Feedback

How to report an error and how we handle it

Accuracy matters more to us than being first. ViewGates makes every effort to keep company information, evaluations, and rankings accurate and up to date. If you find something wrong, your feedback helps us maintain a trustworthy platform. This page explains what you can report and how we handle corrections.

When to Request a Correction

You can request a correction if you believe:

  • A company’s information is outdated or factually inaccurate.
  • A ranking or evaluation contains a factual error.
  • A score appears to rely on outdated or incorrect underlying data.

How to Submit a Correction

Please contact us via the official correction channel and include the following details:

  • Page URL: The exact page where the issue appears.
  • Description of issue: What is incorrect and what should be corrected.
  • Supporting evidence: Links or sources that validate the correction (if available).

Clear and specific information helps us process requests more quickly and accurately.

How We Review Corrections

  • All correction requests are reviewed internally by the editorial team.
  • Information is verified against reliable, independent sources before any update is made.
  • If a correction affects a rating, the entire evaluation is re-checked, not just the individual detail.
  • Verified corrections are applied within a reasonable timeframe and the page is updated accordingly.

Each request is assessed on its merits, and ViewGates may accept or decline corrections based on available evidence.

Disputing an Evaluation

If a company or reader believes a ViewGates evaluation contains a factual error, they may submit a correction request with supporting evidence. Our editorial team re-checks the evaluation against independent sources.

Disagreement with a rating alone, without evidence of a factual error, is not sufficient grounds for change. All ratings are determined by our independent expert evaluation, as described in our Methodology.

Disclaimer

Submitting a correction request does not guarantee that changes will be made. All updates are carried out at the discretion of ViewGates based on verified evidence.